reCaptcha Token

You failed the reCaptcha v3. This is the most common reason for this search error. SWBF2stats.net uses reCaptcha v3. The recaptcha v3 is invisible while it works in the background deciding if you're a bot or not. There is no reCaptcha puzzle to solve as you would see with reCaptcha v2.

When you submit the form from the Player/Clan Search Page, our search form sends a reCaptcha token to Google verification servers for response determination. This does not mean you were determined to be a bot (although it could mean that). If you receive a passing grade, the search results should display (assuming there are no other errors). If there is a failing grade or there was no token, you end up here.

Servers were Down. Another cause could be there was no recaptcha determination because google reCaptcha verification servers were down OR our backend SWBF2stats server was down and you can just try again later.

There was no token to determine whether you were a bot or not. If you didn't arrive on the search results page from the original Player/Clan Search Page then you have no reCaptcha token because that's where they are given out (per search). Perhaps you arrived via a link from a website, forum, or someone shared a link with you. Because you never did the search from the Player/Clan Search Page through the form, you have no token.

Improper Navigation. If you went to a resulting player's stats page FROM your original search results page, then you navigated through the "go back" button in your browser to RETURN to your search results page. Even if you resubmitted the information via the browser alert, chances are the new submittal doesn't include the recaptcha token given out from the original search form or it has expired. You would not have a reCaptcha token and you should go to our Player/Clan Search Page again and perform your search from the beginning.

Maybe you DID get a failing grade from the reCaptcha v3. If you arrived on our SWBF2stats Search page cold (from another part of the internet), and immediately performed a search as you normally would (without coming from some other part of our site), then this is sometimes determined to be bot behavior. There simply isn't enough information to determine if you're a bot and your reCaptcha response grade is lower because of it. Going to our Home Page and then the Player/Clan Search Page may solve this problem.

Invalid Search

If your search form has invalid search information, then you could also end up here on this error page. The search form should allow for clan tags within the search form, but sometimes invalid search information in the form will land you on this page instead of some page displaying results for an invalid search. Legitimate searches should yield legitimate results.

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We appreciate your interest, suggestions, comments, and feedback. If you're having an issue beyond what is described here, please contact us via our Contact Page.